HOURS
Our regular business hours are Monday thru Friday 8:30 a.m. to 5 p.m. (PST). Toll-free at 1-800-957-6288. You may also fax us at 714-540-4488. We will be happy to assist you.
Need Assistance?
Click here to view our
customer service options.
 
 
General Information
All T-Bag products are made of the finest materials available. We include a Lifetime Warranty with every product. All prices are subject to change. Sales tax is not charged to customers outside of the state of California.

LIFETIME WARRANTY
At T-Bags we take great pride in the quality craftsmanship of each and every bag we make. We offer a lifetime, 100% craftsmanship guarantee. If ever you are having any problems with your T-Bag, please do not hesitate to contact us at 800-957-6288 or tbags@tbags.com. We will be glad to help in any way that we can.

The guarantee does not cover damages caused by improper care, accidents, normal wear and tear or natural breakdown of the materials over extended time and use. All products in question should be returned to us with a return authorization number for evaluation and will be repaired or replaced at our discretion.



 

THERE IS A PROBLEM WITH MY SHIPMENT, WHAT SHOULD I DO?
Please contact customer service at tbags@tbags.comor by calling 1-800-957-6288.

MY ORDER NEVER ARRIVED.
If you experience any problems with your order please contact customer service at tbags@tbags.comor by calling 1-800-957-6288.

HOW CAN I GET A COPY OF MY INVOICE?
A copy of your invoice can be obtained by going into your My Accounts area and view your order history or contact a customer service representative at tbags@tbags.com or by calling 1-800-957-6288.