TO WHOM IT MAY CONCERN,I JUST WANTED TO LET YOU KNOW AS IF YOU DID NOT ALLREADY KNOW WHAT A GREAT PRODUCT YOU MAKE.BOUGHT A DAKOTA BAG FOR MY ELECTRA GLIDE CLASSIC FOR ME AND THE WIFE TO PUT OR STUFF IN FOR THE TRIP TO THE SMOKIES MOUNTAIN WE HAD LOTS OF ROOM FOR EVERTHING WE CARRIED ON THE TRIP THE WATER BOTTLE CARRIERS ON THE BAG OR JUST IN THE RIGHT PLACE SO SHE CAN GRAB ONE RIDING DOWN THE ROAD AND THE MAP AND STORAGE POCKET IS GREAT ALONG WITH THE REMOVABLE SIDE BACK PACKS FOR THOSE WALKS IN THE MOUNTAINS AND HOLD PLENTY.LOVED YOU BAGS SO MUCH WHEN I GOT BACK HOME I BOUGHT ANOTHER BAG FOR MY SONS BIKE FOR OR NEXT TRIP UP TO THE SMOKIES. IT WAS THE EXPANDABLE T-BAG AND I DONT HAVE TO TELL YOU HOW MUCH HES LOVING IT.THANKS FOR A GREAT PRODUCT. DENNIS HEARD
LAPLACE, LA
Kudos to T-Bag! I simply had to stop and take time to write you. It seems a rare
thing today to run into a product that exceeds all expectations, but
your has! I purchased a new Harley Night Rod Special about a month
ago. Given the lack of storage on this otherwise great bike, I knew
that I'd need something to put miscellaneous 'stuff' into. I'd
already perused the Harley catalogue, and was planning on getting a
simple duffle type bag to put on the newly ordered, small, luggage
rack. The parts person immediately suggested that I consider the T-
Bag Stow-A-Way instead. I hesitated for a moment, as I'd wanted all
Harley parts, but after a short demo of the bag, and his statement
that the store couldn't keep them in stock (mine was the last one on
the shelf, as it happens), I said I'd take one. I got it home, opened
the box, and sort of explored the bag a bit, quite impressed with the
size of it when fully collapsed, then put it away, awaiting the
arrival of my luggage rack. The rack came yesterday, and I was anxious to set it up, and get the
bag on the back of the bike. It went on so easily, and fit just
great. However, it wasn't until just a short while ago, that I really
opened the bag up fully and looked at all the features! I am utterly
speechless, about the detail, the quality, and all the amazing pieces
that make up this bag! I guess I hadn't even realized that it had
backpack straps. It took a bit of searching to locate the rain/dust
cover, but it's a fine addition to this bag! I can truly say that
this bag will be used in ways I didn't even think about when I first
brought it home. Even my wife is amazed at it, and that takes some
doing! This bag is a more than worthy addition to my V Rod. It is,
without a doubt, a fabulous messenger for your company, and should
another bag be needed for my current or other bike, T-Bag will be the
first and only place I'll look! Thank you for creating a product that
must be seen 'in the flesh' and played with to be appreciated. Regards,
Curt Basner
Henderson, Nevada
Dear T-Bags, Okay, okay, okay. We should have bought one of your bags in the first
place. We just got back from a cross-country ride and your bag saved us.
It was the third bag we used on the trip and you drop shipped it to the
hotel we were heading to in Duluth, Minnesota. Man, what a lifesaver! The
bag fits the bike. It is easy on and easy off and it traveled well on the
flight back when we shipped the bikes home. Thanks for helping save the
trip! Pam and Bob
Your Pet Carrier,
 | | We purchased one of your pet carriers and we have to say....WE all love it.... Wanted to share the pic of Cookie in it..... She is a four pound PomPoo and is three years old. Debbie and Bill |
I'M IMPRESSED!!!
 | | Wow, after selling my Honda Goldwing of several years and buying a
kickass Yamaha V-Max, I thought my life was over. Sure I had monster
power to go block to block, but no room for more than a pair of
sunglasses under the seat. I had a backrest for a passenger and someone
told me to check you? guys out. Am I ever glad I did. Now the bike's
useful for something other than blasting to the gas station and back. I
ordered a TAHOE bag beginning of the summer and have I ever been able
to pound on some miles travelling. As a real estate appraiser in the
sunny Okanagan Interior of BC, Canada, I even load my powerbook,
measuring equipment, clipboard and office stuff into the bag and often
now use the bike for my daily work routines. This bag is spacious when you want it to be but feels right out of the
way. The quality is excellent also as I've had it to the limit as well.
Great job you guys! I've already sent a few people your way and will no
doubt get something again myself for a different bike in the future.
Keep up the good work! BG
Kelowna, BC, Canada |
An Outstanding Product - Thank You,I just wanted to drop you all a note to let you know how happy I am with the Universal Lonestar I purchased. Originally, I planned on just reviewing this bag for my website, but I liked it so much I ended up keeping it for personal use! Over the past 6 months, this bag has seen almost 10,000 miles and is still going great! What can I say, great construction, great looks, the whole package. This bag is the best luggage I've ever owned. If you'd like to see the review please visit my website at www.openroadjourney.com You can also see pictures of the bag on the back of my bike in various locations throughout the site! Thanks again and keep delivering great products! Erik
You guys are great.... A Few weeks ago I sent a bag to you that I had owned for a number of years. It was a small model that converted into a backpack. I used it often and it had served me well over the years. It had, however, started to rip out in the area where the two backpack straps attached at the top of the bag. I sent it only as an FYI to your design team thinking they would want to see where it had started to fail and gain that knowledge for future bag design. I wasn't expecting to even hear from you about it. Then last evening the UPS guy showed up with a box from T-Bags. Inside was a brand new (and improved) Stow-a-way bag! You really didn't have to do that but I want you to know how much I appreciate it. I own two other T-Bags and am sold on not only the quality of your products but on the quality of your customer service too. Thanks for the kind gesture, Gordon Garvey
T-Bag Customer for Life
Just wanted to drop you guys a line and let you know how happy I was with my new bag. I was on a road trip from Chicago to Minnesota and around Wisconsin with some buddy's and the old duffel bag strapped to the back of the seat was shifting around as usual. My friend on his road-king had recently purchased a new Tahoe bag from you guys and was riding in front of me. I couldn't help but notice how nice the bag looked on the bike and how it stayed in place no matter what. As we pulled into our Hotel in Minnesota I noticed Winona Harley Davidson was about a block away from the hotel. The next morning I was up about an hour before everyone else and on my way to that dealer down the street just hoping they had the same bag as my friend. Well they didn't, they had the lone-star which was even better. so down went the credit card and down the road I went with my new bag, it really made the rest of the ride very enjoyable. Thanks for producing such a great product. Here are Before and After Photos:
Before
After
Tony Filippelli
Plainfield, IL
Linda,
 | | We just wanted to let you know how much we like your Dekker Supreme. We got a new Harley Davidson Ultra Classic and our friends got a new Harley Davidson Screemin Eagle Ultra Classic, so we decided to make a cross country trip. When we first decided to make the trip we didn't really know how we were going to take everything that we needed with us. We certainly were not going to pull a trailer. We purchased a Harley Davidson leather bag that attaches to the tour pack, but didn't think that we had enough room. Then we came across a dealership that had one of the Dekker Supreme bags on one of the bikes in the showroom. Our friends were with us and we both ended up buying one that day. What a wonderful bag. We were able to take everything we needed for 6 weeks out on the road and 8,000 miles. We just thought that you would like to know how we feel about the bag and tell you that if you would like to see the bag on the bikes going across the country, that we have a web site from our trip that you could view if you like. The web site is www.crosscountry06.com
Sincerely,
Bob and Jan Hutchison and
Ruth and Sam Coco
|
 | | Marty on the way to Sturgis
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To Whom It May Concern,
In July of 2002 I purchased a Super - T to go with my brand new Harley Davidson Softail Deuce (FXSTDI) in preparation for my pilgrimage to Sturgis. I remember paying around $240 for the product...a steal compared to the ~$800.00 I would have spent on saddlebags for my Deuce from HD. I was able to carry 5 days worth of clothes, tools and maps, including a sleeping bag & tent for the journey and I unexpectedly found that the bag doubled as a backrest. Also noteworthy is the fact that the Super-T more than doubled my cargo capacity versus the super-expensive saddlebags from HD. In short, the bag performed flawlessly and since the trip I've carried everything from groceries to fresh-cut flowers to take-out-Chinese-food. I rarely leave on even a day trip without it because it's so damn handy.
Recently I damaged my pack in an accident on my bike. It was scraped up a little, but all the zippers and such worked just fine so I continued to use it until the main compartment zipper failed. At that point I contacted T-Bags via email b/c I had heard through fellow riders that their customer service was simply grand and to my reluctant surprise, I found that it was indeed wonderful.
Jo Bryant asked me to send my pack into the company so she could look at the problem promising that if the problem couldn't be fixed, she would send me a replacement. Two weeks later, a brand-new replacement pack arrived at my door.
Beyond the fact that your product is both economical and versatile shines your company's commitment to customer service...there are few companies today that can boast that.
My thanks to Jo for solving my problem so expeditiously and thank you for looking after a very very satisfied customer,
Jason Stoelting
Austin, TX 78704
Linda,
I am the guy that you sent the clips for the old Original T-Bag,…. They came in the next day and GREATLY added to the enjoyment of the RedWood RUN. Thank you SOoooooooooo much. T-Bag’s customer service is top notch. While my old bag is still performing very well with no signs of wear,.. I did notice that a number of my buddies, as well as a lot of strangers have up graded to later styles T-Bags. So,.. thanks to a quality product, and great customer service,.. a new T-Bag is in my future. Not cause I need one,… I just want one,… Just received my bag yesterday in time for my bike trip to the Smoky
Mountains tomorrow. Once again, thanks a lot for everything. It's really
nice to deal with a company that actually backs up its products! That's what
keeps customers coming back and good advertising.
Best regards,
Lou Oliveira
(I WOULD HAVE SENT THIS NOTE AS SOON AS I RECEIVED MY REPLACEMENT BAG BUT BETWEEN ARMY RESERVE DUTIES AND MY CIVILIAN JOB I HAVEN'T HAD A FREE WEEKEND SINCE CHRISTMAS. THIS PAST WEEKEND WAS MY FIRST OPPORTUNITY TO RIDE SINCE OCTOBER.)
THANK YOU!
I RETURNED ONE OF YOUR SISSY BAR BAGS A FEW MONTHS AGO BECAUSE THE ZIPPER BROKE. I EXPECTED TO RECEIVE THE SAME BAG BACK WITH A NEW ZIPPER SEWN IN (I COULDN'T FIND A LOCAL LAUNDRY/SEAMSTRESS THAT COULD DO IT). YOU SENT ME A NEW BAG. THANK YOU - THANK YOU VERY MUCH. I HAVEN'T EXPERIENCED CUSTOMER SERVICE LIKE THIS FROM VERY MANY COMPANIES (YOU CAN COUNT THEM ON TWO FINGERS: EDDIE BAUER AND L.L. BEAN).
IN THE FUTURE, T-BAGS IS THE FIRST PLACE I'M GOING TO LOOK WHEN I NEED NEW BAGS. AND T-BAGS IS MY FIRST RECOMMENDATION TO MY RIDING FRIENDS FOR THEIR BAGS.
AGAIN, THANK YOU!
DAVID CARLSON
ELGIN OKLAHOMA
Wow, that is so really nice of you to do that. I'll take the opportunity to say I have my own T-Bag for 2 years now, the Tahoe model, now discontinued, and it is just great. I've stuffed it to the gills, gotten it soaking wet, even washed the outside with some woolite once, rinsed it in the bathroom shower and it looks great and is still very sturdy and has kept its stiff contours. I will sing the praises of the quality of your products to my fellow riders.
Thanks again, and I can't wait to see my boyfriend's face when his bag arrives.
Sincerely,
Geraldine Cenci
Here are my thoughts about Tbags: From the early '90's, I've traveled from Quebec City to Daytona, all while
using Tbag products and would not want any other brand. They consistently beat the competition in construction, usability, and durability. No one has a better design bag, or a better price when considering materials, design and construction. I am constantly amazed at the improvements made throughout the years. It is very obvious the designers ride as I do. I still prefer the expandable large bag, but find the mid size Texan the most useful overall. Now the Texan has been replaced with the newer design Helmet Bag and ALL the shortcomings of the Texan are gone! Same size, but the included tethered rain cover and opening large enough to swallow a spare helmet make it the most useful bag I've owned yet. Good looks too! After looking at mine for a few hundred miles, my buddies bought them as well. Keep up the good work! Can't wait to see the next generation, perhaps with an optional led brake light??
Big D
T-bags, I would like to take this opportunity to express my gratitude for the experience, and for the pleasure of working with your company, and, specifically, Jo Bryant. Our well used T-bag burst a seam on the way home from Sturgis 2004. Duct tape got us home, but it looked like our T-Bag was toast. It was time for a replacement anyway, or so my better half thought, but I wasn't quite ready to give up on the ol'bag (T-Bag that is) just yet. I took a chance and sent an e-mail your way, it wasn't long before I got a response from Jo who suggested that I send it to her for repair.
A few days later Jo called and said it was beyond repair, but if I didn't mind she would like to go ahead and replace it for me. MIND? What a question. What a perfect time to up-grade. We just received our new Super-T 4 which will be perfect for our up-coming road trips. The service we received from your company combined with the communication skills of your representative (Jo) turned what could have been a miserable experience into a win win situation for all of us. You have turned me into a life long customer, and I have already told a number of people about this experience, and have a few more to go. I'll be telling this story for quite some time.
Thank-You!
Chris Hueffed
I would just like to thank you for standing by your product .It's so nice to see ,I broken one of my clips. A one of your employees took prompt act to get a new one. But due to my fault I gave the wrong measurements and received the wrongs one. So I sent them back and my broken so there could be no mistake this time and received them in a week . At this time if would like to thank person for the fast service and hope other companies would have such good employees as the one you have hires.She is a credit to your company. Thank you again Jo Bryant, Carl R. Schmidt 2975 Bronx,New York
Hello, I ride a Harley Davidson Fat Boy; last year I purchased a Roller T-Bag, one of my best investments!
On labor day weekend 2004, my husband and I decided to take a trip, we loaded our motorcycles up, I guess being excited about our trip we didn’t make sure my bag was secured, (it was only attached by sliding over my back rest, and a bungee cord to keep the bag from bouncing forward) usually we use the straps on the bag and secure under the backrest!! And of course the worst that could happen did. My bag slipped off the backrest and off the back of my bike (unnoticed by me) for 15 to 20 miles it bounced down the highway (60 mph) behind me. When we stopped at a stop sign we noticed, no bag!! It was on the ground behind me. We pulled over to retrieve and examine the bag.
We couldn’t believe our eyes, the only thing wrong with the bag was a broken wheel, and the material was somewhat worn on the bottom of the bag. One of the tie down straps was worn. Amazing, that was all that was wrong with the bag. On the following Tuesday I emailed T-Bag to ask for help in repairing my bag. I received wonderful service from them.
If you are thinking about buying luggage for your motorcycle I highly recommend T-Bags. Myrna Zanatta
Iowa |